URI& HOTEL

Article 1. Application of Provisions

All accommodation contracts and related agreements entered by URI& Hotel (hereinafter called the hotel) shall be in accordance with these provisions, and particulars not provided for these provisions shall be made in accordance with laws and customary practices.

Article 2. Reservation Accommodation

If you wish to make a reservation at the hotel, you can either make it via phone or website.

Article 3. Rejection of Accommodation Requests

The hotel may refuse to provide accommodation under the following circumstance:

1. 1. When the accommodation requested does not come under these provisions.
2. 2. When the hotel is fully booked, and no room is available.
3. 3. When it is feared that the person desiring the accommodation may use the accommodation in a manner contrary to that provided for in the laws for the maintenance of public peace and good morals.
4. 4. When the person possibly cause harm verbally or physically to other guests or to hotel property or staff.
5. 5. When the person desiring accommodation can be detected as being afflicted with an infectious disease.
6. 6. When the person seeking accommodation is known to be in possession of firearms, illicit drugs or animals of any type.
7. 7. When the hotel is incapable of providing the accommodation due to natural calamities, damage to its facilities, and other unavoidable causes.
8. 8. When the accommodation request runs counter to the regulation stipulated in the laws of the Republic of Korea.
9. 9. When reasonable cause exists.

Article 4. Identification of Name, etc.

When the hotel has accepted a request for accommodation (hereinafter called reservation) it may request that the person making the reservation provide the following particulars.

1. 1. Guest's name, gender, contact information.
2. 2. Other information that the hotel may need.

Article 5. Reservation Deposit

When you make a reservation at the hotel, we may request a deposit.

Article 6. Cancellation of Reservation by Requester

When you make reservation cancellation, penalties will be claimed as follows:

1. A. Individual Traveler. (Reserved thru phone, e-mail and homepage)
   1. 1. Cancellation made one day prior to arrival: No charge.
   2. 2. Cancellation made on the day of arrival: 100 % of the first night's room charge per room.
   3. 3. No show will be regarded the same as # 2.
2. B. Group Traveler (Group with 10 or more guests).
   1. 1. Cancellation made 15 days prior to arrival: No charge.
   2. 2. Cancellation made 7 days prior to arrival: 100 % of one night room charge.
   3. 3. Cancellation made 3 days prior to arrival: 50 % of the total room charge per person. (in case of one night stay, 100 % of one night room charge).
   4. 4. Cancellation made 1 days prior to arrival or on the arrival day: 100 % charge of the total stay.
   5. 5. No show charge: same as # 4.
   6. 6. Penalty is charged for each room.
3. ※ The above may differ depending on the terms of the contract.
4. ※ All time is based on Korean time.
5. ※ The hotel will not claim for penalty if the cancellation was due to unexpected situations such as flight cancellation, delay, or natural disaster.

Article 7. Cancellation of Reservation by the Hotel

1. 1. Except as otherwise provide for, the hotel may cancel reservation for accommodation in the following circumstances:
   1. a. When it comes under paragraphs 3 to 8 of Article 3.
   2. b. When clarification of the particulars in Article 4 has been requested and not complied with within the designated period.
   3. c. When payment of the reservation deposit, Article 5, has been requested but not received within the designated period.
2. 2. The hotel will return any advanced deposit in case of cancellation.

Article 8. Registration

Guests are requested to register the following particulars with the hotel at the front desk on the day of arrival:

1. 1. Stated in paragraph 1 of Article 4
2. 2. In case of a foreigner, passport number, passport period
3. 3. Present address, telephone number, date of birth, and e-mail
4. 4. Date and time of hotel departure
5. 5. Consent to the collection and use of personal information
6. 6. Other particulars deemed necessary by the hotel

Article 9. Check–out

1. 1. The check-out time is 11:00 a.m.
2. 2. When the guest fails to check out by the above check-out time, the hotel will assess the following surcharges:
   1. a. From 11a.m.~3p.m.: 22,000KRW per hour
   2. b. After 3p.m.: 100 % of the room charge
   3. c. If you want to extend your stay, please come to the front desk by 11 a.m. to secure the extension.

Article 10. Facilities' Operation hours

Facilities' Operation hours will be informed separately.

Article 11. Payment

1. 1. Payment of bills should be made in currency, credit cards, travelers checks, or coupons recognized by the cashier of the hotel, at the time of the guest's check in.
2. 2. Guests will be charged for the room from commencement of occupancy, even when they voluntarily choose not to use the room.
3. 3. Any cancellation or modification is not possible after check-in.

Article 12. Observance of Regulations

Guests are requested to observe the regulations here.

Article 13. Rejection of Continued Occupancy

The hotel may reject continued occupancy of the room, even for the period accepted under the following circumstances:

1. 1. When it comes under paragraphs 3 to 8 of Article 2.
2. 2. When the guest does not observe hotel regulations.
3. 3. When reasonable cause exists.

Article 14. Responsibilities of Accommodation

1. 1. The responsibility of the hotel concerning accommodation starts from the time the guest is check in at the front desk and terminates at the time of check out.
2. 2. The hotel will not be responsible for any accidents occurring from the guest's failure to observe the hotel regulations.
3. 3. In case the hotel fails to provide accommodations that the hotel guarantees due to hotel's cause, the hotel will arrange other accommodations on equal or similar terms.

Article 15. Taking and Returning Room Key

1. 1. Guests are required to take a room key upon check in at the front desk, and to return it back to the front desk upon check out.
2. 2. Guests have to pay for the loss when losing a room key during the stay.

1. Items of Personal Information to be Collected and Methods of Collection

1. A. Items of Personal Information to be Collected
   1. First, the Company collects the minimum amount of personal information at the time when a user joins the Company’s membership system for the first time in order to provide services and consultations, and the minimum amount of personal information refers to:
      1. [Membership Registration]
         1. Required Items: ID, password, name, date of birth, sex, a cellular phone number for identification and information on legal guardian, if the member is under 14 years of age (name, DI and cellular phone number of the legal guardian is collected, and the information is stored till the child reaches the age of majority.)
         2. Optional Item: E-mail address for emergency contact (optional items are not required to join the membership).
      2. [Organizational Membership Registration]
         1. Required Items: Organization ID, organization name, corporate name (name of the organization), name of the representative, place of business, phone number, administrator ID, cellular phone number of the administrator and affiliation/title of the administrator.
         2. Optional Item: Fax number (optional items are not required to join the membership).
   2. Second, the following information can be generated automatically and collected during the use of a service, or during a business process.
      1. IP address, cookie, date and time of visit, service use record, faulty use record and device information
   3. Third, the following information can be collected among users of additional service(s) and/or customized service(s) through company ID.
      1. If a user has agreed to provide additional personal information.
   4. Fourth, the following information can be collected among users of certain services such as adult content(s), paid services and game(s) in order to observe the relevant laws.
      1. Name, date of birth, sex, duplication of information (DI), connecting information (CI), cellular phone number (optional), I-pin number (if using an I-pin) and domestic/foreign user information
   5. Fifth, the following billing information can be collecting among users of paid service(s).
      1. Credit card payment: credit card company name, credit card number and etc.
      2. Cellular phone payment: cellular phone number, service provider name, payment approval number and etc.
      3. Wire transfer payment: bank name, account number and etc.
      4. Certificate payment: certificate number
2. B. Methods of Collecting Personal Information

   The Company collects personal information through the following methods:

   1. Website, written format, fax, phone, consultation board, e-mail, event submission and delivery request
   2. Provided by a cooperating company
   3. Collection via generated information collection tool(s)

2. Collection and Use of Personal Information

1. A. Fulfillment of a contractual duty to provide a service and payment(s) followed by a provision of a service

   Provision of content(s), provision of certain customized service(s), delivery of good(s) and/or bill(s), identification, purchase and payment and collection of payment

2. B. Management of Memebers

   Provision of membership service, restriction on members those who have violated the Terms & Conditions of Foreheal Hotel, restriction on behaviors that cause normal operation of services, restriction on dishonest use of services, confirmation of intention to join, restriction on joining of a member or number of times of joining, confirmation of agreement of a legal guardian when collecting personal information of a child under the age of 14, identification of the legal guardian, preservation of record for dispute mediation, handling of customer inquiries such as adjustments of complaints, delivery of notifications and confirmation of intention to cancel a membership

3. C. Use for Development of a New Service and Marketing/Advertisement

   Development of a new service and provision of a customized service, provision of a service and advertisement according to statistical characteristics, confirmation of effectiveness of a service, provision of even information and participation opportunities, provision of advertising information, learning of frequency of access and statistics on service use of members

3. Sharing and Provision of Personal Information

The Company shall use the personal information of its members within the range specified under “2. Collection and Use of Personal Information,” and shall not extend the range or disclose the personal information of its members to a third party without a prior consent of users. However, the following cases are exceptions:

1. A. Prior consent of users has been obtained.
2. B. The Company was asked to disclose the personal information of its users according to the law, or a formal request was made by an investigative authority for investigative purposes according to the means and procedures of the law.

4. Consignment of Personal Information

The Company consigns personal information processing as the following in order to improve its services, and has established a set of regulations on consignment of personal information according to the law in order to protect the personal information.

The consignment organization and the range of consignment are as the following:

5. Retention and Use period of Personal Information

The Company will immediately destroy the personal information collected once the personal information retention period expires or else the purpose of processing thereof has been achieved. However, the following information will be retained for the following reasons for a specified period of time:

1. A. Reasons to Retain Information due to the Internal Policy of the Company
   1. Records of dishonest use (records of abnormal service use such as dishonest membership submission and disciplinary records)
      1. Retained Items: cellular phone number identified at the time of membership submission, and DI of legal guardian if the member is under the age of 14
      2. Retention Reason: Prevention of dishonest membership submission and/or use
      3. Retention Period: 1 year
      4. ※ ‘Records of dishonest use’ refers to the records of restrictions made by the Company due to dishonest membership submission, posting of contents that violate the operation principles and etc.
2. B. Reasons to Retain Information according to the Law

   If it is necessary to retain personal information collected in accordance with the law such as the Commercial Law and the Consumer Protection in the Electronic Commerce Transactions Act, the Company will retain the personal information collected during certain periods specified by the each law. In such cases, the Company shall use the retained personal information for the purpose of the retention only, and the retention periods are as the following:

   1. Records on Withdrawal from a Contract or a Subscription
      1. Retention Reason: Consumer Protection in the Electronic Commerce Transactions Act
      2. Retention Period: 5 years
   2. Records on Payment and Provision of Goods
      1. Retention Reason: Consumer Protection in the Electronic Commerce Transactions Act
      2. Retention Period: 5 years
   3. Records on Electronic Financial Transaction
      1. Retention Reason: Electronic Financial Transaction Act
      2. Retention Period: 5 years
   4. Records on Consumer Complaint and Dispute Mediation
      1. Retention Reason: Consumer Protection in the Electronic Commerce Transactions Act
      2. Retention Period: 3 years
   5. Records on Access to Website
      1. Retention Reason: Protection of Communications Secrets Act
      2. Retention Period: 3 months

6. Procedures and Methods of Destroying Personal Information

The Company will immediately destroy personal information when the purpose of collection and use of personal information is achieved.

1. A. Procedures of Destroying
   1. The information entered by the user for the purpose of membership submission and etc. will be moved to a separate DB (a separate filing cabinet for paper) after the purposes are achieved, and destroyed after it is stored for a certain period of time according to information protection clauses pursuant to internal policies and other related laws (see the retention and use period).
   2. The personal information moved to a separate DB will not be used for any purpose other than retention unless necessitated by law.
2. B. Methods of Destroying
   1. Personal information printed on paper must be shredded in a paper shredder or incinerated.
   2. Personal information stored in the form of electronic files must be deleted using a technical method ensuring that the records cannot be reproduced.

7. Rights of Users and Their Legal Guardians, and How to Exercise the Rights

1. Users and their legal guardians may view or modify their own registered personal information or the personal information of children under 14 years of age at any time. If a user or a legal guardian does not agree to the processing of personal information by the Company, he/she can demand to withdraw his/her consent, or request to cancel the membership. However, in such cases, a user might not be able to use the entire or partial service(s).
2. Users and their legal guardians can click on ‘Modify Personal Information’ (or ‘Modify Member Information’) to view and/or modify their own registered personal information or the personal information of children under 14 years of age after going through the identification procedure. Users and their legal guardians can click on “Cancel Membership” to cancel their memberships (to withdraw consent) after going through the identification procedure.
3. Or, contact the Chief Privacy Officer via mail, phone or e-mail, and the Company will process the request without delay.
4. If errors in personal information are requested to be corrected, the Company will not use or provide the personal information until the requested correction has been completed. Also, if the wrong personal information has already been provided to a third party, the Company will immediately notify the results of any corrections to a third party so that the corrections can be made properly.
5. The Company will process the personal information cancelled or deleted at the request of users or their legal guardians as stipulated in "5. Retention and Use Period of Personal Information," and make sure that it cannot be viewed or used for any other purposes beyond the permitted scope defined.

8. Matters concerning the Installation/Operation of an Automatic Personal Information Collection Device and the Rejection Thereof

1. A. What is a Cookie?
   1. The Company uses ‘cookies’ that frequently save and retrieve user’s information in order to provide personalized and customized services.
   2. A cookie is a very small text file that the server, used to operate the Company’s website, sends to a user’s browser. It is saved in the hard disk of the user’s computer. After it is saved, the website server reads the cookie saved on the user’s hard disk when the user visit the website in order to maintain the configurations of the user and provide customized services.
   3. A cookie does not automatically collect information that can identify users, and users can refuse to save cookies or delete the saved cookies at all times.
2. B. Purpose of the Company in Use of Cookies

   The Company uses cookies in order to provide its users with customized and personalized services including advertisements by learning forms of access and use of services of company and websites, popular search keywords, secured connection, news edit, scale of users and etc.

3. C. Installation/Operation and Refusal of Cookies
   1. Users reserve the right to choose whether to install cookies. Thus, users can allow cookies, check a cookie each time it is saved, or refuse to save cookies all together by selecting an option on the web browser.
   2. However, if a user refuse to save cookies, he/she might experience difficulties in use of certain services provided by Foreheal Hotel.
   3. Users can allow cookies (on Internet Explorer) as the following:
      1. ① Click the [Tools] button and select [Internet Option].
      2. ② Click the [Privacy Tab].
      3. ③ Adjust your settings.

9. Technical/Administrative Measures to Protect Personal Information

To prevent personal information from being lost, stolen, leaked, altered or damaged and ensure safety when handling the personal information of information principals, the Company takes the following technical/administrative measures:

1. A. Encryption of Password

   Password of each member of company are encrypted before they are saved and managed. Only the member knows his/her password, and viewing/modification of personal information is available only to the person who knows the password.

2. B. Security Precautions against Hacking and etc.

   The Company is providing its utmost effort to prevent leakage of and/or damage on personal information of its members by hacking, computer viruses and etc. The Company frequently makes back-ups on data in order to prevent damages on personal information. The Company prevents leakage of and damage on personal information by using the latest vaccine programs. The Company uses encryption communications and etc. to safely transmit personal information on the network. Moreover, the Company is operating an intrusion prevention system to restrict unauthorized external intrusion, and providing efforts to adapt all possible technological measures to obtain systematical security.

3. C. Minimum Number of Employees with Access to Personal Information and Their Training

   The Company strictly limits employees handing personal information to those who manage personal information. A separate password is issued to such employees, and the password is renewed regularly. The Company also emphasizes the importance of compliance with the Privacy Policy of company by providing regular education for employees with access to personal information.

4. D. Operation of an Exclusive Organization for Protection of Personal Information

   Moreover, an exclusive internal organization for protection of personal information is operated to monitor compliance with the Privacy Policy of Foreheal Hotel, and if related problems are detected, the Company provides efforts to immediately take corrective measures. However, the Company will not be responsible for any damages occurred due to user’s negligence.

10. Contact Information of Chief Privacy Officer and Administrators

You may report all complaints related to personal information protection in using the Company’s service to the Chief Privacy Officer or department in charge. The Company will provide prompt and sufficient answers to your reports.

11. Duty of Notification

When there is an addition, a deletion or a correction of the content of the current Privacy Policy, the Company will inform users through the ‘Notification’ on the website seven (7) days before the implementation of such changes.

1. Date of Notification: March 31st, 2015
2. Date of Implementation: April 7st, 2015

Article 1 The Ground and Purpose of Installation of Image Information Processing Equipment

URI& HOTEL shall install and operate image information processing equipment for the following purposes in accordance with Paragraph 1 of Article 25 of Personal Information Protection Act.

1. - Safety of facilities and fire prevention
2. - Crime prevention for customers’ safety

※ In case the business facility has a parking space that can hold more than 30 vehicles, installation and operation are allowed on the basis of Paragraph 1 of Article 6 of 「Enforcement Regulations on Parking Lot Act」.

Article 2 Installation Capacity, Position and Filming Scope

Article 3 Manager and Access Controller

To protect image information of customers and handle related complaints, the Company has the Image Information Protection Manager and Access Controller as the following:

Article 4 Consignment of Image Information Processing Equipment

URI& HOTEL consigns visual information processing equipment as the following in order to improve implement its services, and has established a set of regulations on consignment agreement of visual information processing equipment according to the law in order to protect the personal information.

Article 5 Filming Hours, Storage Period, Storage Place and Processing Method

Processing Method: Matters regarding the requirements such as use of personal image information outside the purposes, provision to a third party, destruction and viewing are recorded, and after the retention period, all data are permanently deleted using a technical method ensuring that the records cannot be reproduced (data printed on paper must be shredded in a paper shredder or incinerate).

Article 6 Matters on Viewing of Image Information and Place Thereof

1. - How to view: Contact and visit the Image Information Access Controller of the Hotel.
2. - Place: department offices with access to CCTV records (Safety Department and etc.)

Article 7 Measures for Viewing Requests of Subjects of Image Information

If a guest wants to view or delete his/her personal image information, he/she can make a request to the Image Information Processing Equipment Operation Manager at all times. However, the information is limited to the images containing the guest and/or to those needed for the protection of his/her health or property. If requested to view or delete the personal image information, URI& HOTEL will take a necessary measure immediately.

Article 8 Safety of Image Information

The image information processed by URI& HOTEL is encrypted for safety. In addition, URI& HOTEL differentiates the access control to the image information for the purpose of management of the personal image information. To prevent counterfeit and forgery of personal image information, date of creation, purpose of viewing, name of the viewer, date viewed and etc. are properly recorded and managed. In addition, the image information is kept safe in a locked cabinet.

Article 9 Change in the Privacy Policy

The Image Information Processing Equipment Installation and Operation Policy was enacted on September 19th, 2014. When there is an addition, a deletion or a correction of the content of the current Policy in accordance to laws, policies or changes in security technology, it should be informed through the URI& HOTEL website seven (7) days before the implementation of such changes.

Date of Initial Notification: July 1st, 2015